Benefits of data-driven employee onboarding process. New hire engagagement and new relationships are critical for company and employee success alike.
Employee onboarding is a crucial aspect of ensuring new hires are successful and satisfied in their role. This is particularly important for remote employees who may have difficulty integrating into the company's processes and culture.
It's important to note that employee onboarding does not end with the initial orientation, where new employees learn about the company's vision, mission, culture, history, codes of conduct, and benefits. Depending on the complexity of the role, employee onboarding can last for several weeks or even months.
During this period, the new employee will have the opportunity to make personal connections with their team, observe how others work, receive their first assignments, and gain an understanding of the company's processes and organizational dynamics. This is known as the "long tail" of employee onboarding.
The benefits of data-driven employee onboarding are numerous. As the foundation of employee retention and employee experience, proper onboarding processes can lead to significant improvements in revenue growth and profits. A whitepaper by BCG found that organizations with successful employee onboarding processes experienced 2.5 times more revenue growth and 1.9 times more profits compared to those who did not prioritize onboarding.
To ensure that new employees have a positive experience, it's important to have a good understanding of the various aspects of the onboarding process. However, it's also important to note that many new employees may not provide an accurate picture of how things are going in the early weeks. To address this, it's important to know what kind of help to offer.
Proper employee onboarding is also an important part of an employee lifetime value framework. By maximizing the value that each hire can contribute, and ensuring that team members enjoy their time at the company, data-driven employee onboarding can result in a win-win situation for both the company and the employee. We have writte more about SPACE and ELTV methdology.
At Flowtrace, we have developed a suite of tools to aid in the process of employee onboarding. These tools are designed to provide insight into how quickly new team members are integrating with the rest of the team, as well as how engaged, active, and influential they are becoming in comparison to previous onboarding experiences. These tools include:
Measuring the effectiveness of an employee onboarding process can be done by analyzing historical data. One way to do this is through the use of a benchmark, which compares the engagement of new hires to the company's historical data.
For example, by visualizing the engagement of new hires over their first three months, broken down by weeks of tenure, it can be seen how they are performing compared to previous hires. In the case where one new hire (represented by the green line) is not performing as expected, it can serve as an early warning sign that something is not right and prompt action can be taken.
In this example, the manager had a conversation with the new hire in question and there was an increase in engagement, but unfortunately, the new hire had other plans and left the company. From this, the company learned that they had mis-sold the role to the individual who had continued to interview for other positions during their first months.
This type of benchmarking can provide valuable insights into how new hires are integrating into the team and can help identify and resolve any misalignments as soon as possible. It can be a useful tool for improving the onboarding process and ensuring new hires have a positive experience.
Relationships are a crucial aspect of a new employee's onboarding experience. When onboarding a new employee, such as Erika, it's important for them to establish connections with their team and the wider organization.
With Flowtrace, it's possible to track the development of these relationships over time. For example, at the end of the first week of onboarding, a screenshot of the employee relationship network may show Erika primarily communicating with her line manager and closest colleagues. However, as the onboarding process continues, these relationships will evolve and expand.
By the end of the first month, Erika may have formed new connections with other team leads and be engaging in more frequent collaboration with her colleagues. Additionally, Flowtrace can also provide insight into the specific topics being discussed in team conversations and how they relate to Erika's work.
By the end of the second month, the onboarding process is typically considered to be complete. At this point, the new employee should have a comprehensive understanding of their role and be well-connected within the organization. A screenshot of the employee relationship network at this stage would likely reflect a more established routine and relationships with all the necessary individuals for successful job performance.
As we have seen, the employee onboarding process is a crucial aspect of ensuring new hires are successful and satisfied in their role. With the rise of remote work, it's more important than ever to make sure new employees are properly integrated into the company's processes and culture.
One way to achieve this is through the use of data-driven tools like Flowtrace. These tools can provide valuable insights into the onboarding process, such as how quickly new hires are integrating with the team and how engaged they are becoming. By analyzing this data, companies can identify any issues that may arise and take steps to address them.
Additionally, Flowtrace also provides benchmarking of historical data, that allows companies to compare the engagement of new hires to the company's historical data, this can serve as an early warning sign if something is not right and prompt action can be taken.
It's important to note that proper employee onboarding is also an important part of an employee lifetime value-based framework. By maximizing the value that each hire can contribute, and ensuring that team members enjoy their time at the company, data-driven employee onboarding can result in a win-win situation for both the company and the employee.
What would your own team's onboarding pattern look like? And how would you measure your employee onboarding process is successful? With your next onboardings, try out Flowtrace and have a deeper look into what's happening.
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